The issue was identified as a routing problem with a telecommunications provider, which affected the handling of intermittent incoming and outgoing calls. Once the issue was identified, the provider corrected the routing configuration and the service was restored.
If you encounter any further issues, please contact our support team at support@setelecom.ca.
Posted Mar 09, 2026 - 17:31 EDT
Investigating
An upstream carrier is currently experiencing intermittent issues affecting incoming and outgoing calls, where some calls may fail to connect the first time. Our team is actively monitoring the situation and working with the upstream provider to obtain further details. We will provide additional updates as more information becomes available.
Posted Mar 09, 2026 - 13:35 EDT
This incident affected: Inbound Carrier Services and Outbound Carrier Services.