Update - The carrier advised that the issue was caused by improper call routing on their lines and was not related to Clear Clouds. It has now been resolved
May 01, 2026 - 15:19 EDT
May 01, 2026 - 15:19 EDT
Update - The carrier advised that the issue was caused by improper call routing on their lines and was not related to Clear Clouds. It has now been resolved
May 01, 2026 - 15:17 EDT
May 01, 2026 - 15:17 EDT
Update - We are continuing to monitor for any further issues
Apr 29, 2026 - 16:48 EDT
Apr 29, 2026 - 16:48 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 2026 - 16:44 EDT
Apr 29, 2026 - 16:44 EDT
Investigating - We’ve received several reports of Bell clients experiencing intermittent issues when calling into Clear Clouds.
We have been notified of an upstream carrier issue, who are actively coordinating efforts toward a resolution. Please note that this issue is not related to the Clear Clouds platform.
We will continue to monitor the situation closely and will provide updates as soon as more information becomes available.
Apr 29, 2026 - 11:31 EDT
We have been notified of an upstream carrier issue, who are actively coordinating efforts toward a resolution. Please note that this issue is not related to the Clear Clouds platform.
We will continue to monitor the situation closely and will provide updates as soon as more information becomes available.
Apr 29, 2026 - 11:31 EDT
About This Site
The Clear Clouds TRUST site provides real-time, and historical status updates pertaining to the Clear Clouds core services. The TRUST site is designed to provide transparency to all Clear Clouds users and partners.
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Phone System
Operational
Internal Calling
Operational
Web Portal
Operational
Mobile App / Web Phone
Operational
Call Recording
Operational
Inbound Carrier Services
Operational
Outbound Carrier Services
Operational
Informational
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.