All Systems Operational

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The Clear Clouds TRUST site provides real-time, and historical status updates pertaining to the Clear Clouds core services. The TRUST site is designed to provide transparency to all Clear Clouds users and partners.

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Uptime over the past 90 days. View historical uptime.
Phone System Operational
90 days ago
100.0 % uptime
Today
Internal Calling Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App / Web Phone Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Inbound Carrier Services Operational
90 days ago
100.0 % uptime
Today
Outbound Carrier Services Operational
90 days ago
100.0 % uptime
Today
Informational Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 7, 2026

No incidents reported today.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Incoming Calls Going Directly to Voicemail
Resolved - Between 8:00 AM and 9:30 AM ET, some inbound calls that reached the auto attendant or voicemail failed to transfer to stations. Outbound calling was not affected.
We have identified the root cause and are working with our platform manufacturer on a permanent fix to prevent recurrence.
Aug 25, 13:10 EDT
Monitoring - We have been working with our Engineering Team, and calls are now being successfully answered by users.

We are continuing to investigate the root cause of the issue.

If you experience any further issues, please contact us at support@setelecom.ca.

Thank you for your patience and understanding.
Aug 25, 09:47 EDT
Investigating - We have received several reports of users being unable to receive incoming calls, with calls going directly to voicemail.
The SE Telecom Team is currently investigating the issue and will provide an update as soon as more information becomes available.
Thank you for your patience and understanding.
Aug 25, 08:59 EDT

Aug 24, 2026

No incidents reported.

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