All Systems Operational

About This Site

The Clear Clouds TRUST site provides real-time, and historical status updates pertaining to the Clear Clouds core services. The TRUST site is designed to provide transparency to all Clear Clouds users and partners.

Live updates are available by subscribing with an email address. Simply click Subscribe To Updates to receive email notifications of current Service levels that may impact your organization.

Phone System Operational
90 days ago
100.0 % uptime
Today
Internal Calling Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Mobile App / Web Phone Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
90 days ago
100.0 % uptime
Today
Inbound Carrier Services Operational
90 days ago
100.0 % uptime
Today
Outbound Carrier Services Operational
90 days ago
100.0 % uptime
Today
Informational Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Completed - The scheduled maintenance has been completed.
Mar 26, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 01:00 EDT
Scheduled - On Thursday March 26 at 1:00AM EST, we will be performing scheduled maintenance on our Clear Clouds platform. Upgrades to several core components will be completed during this time, which will take approximately one hour. These upgrades will keep the core current in terms of security and performance.
Services will be impacted minimally during the maintenance window. 2 of the 3 active cores are being upgraded.
Please feel free to contact us with any questions using support@setelecom.ca.
If you require immediate assistance please call 905-884-8324 and follow the prompts.

Mar 19, 14:29 EDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.